Privacy Policy
Updated: 2026-04-24
This Privacy Policy explains what information Veya may process, why such processing may be necessary, and how product architecture affects privacy boundaries in practice.
1. Scope and product context
This Privacy Policy applies to the Veya iPhone application, the glimio.app website, and related support, billing, security, and service communications connected to Veya.
2. Categories of data we may process
- Submitted text and related request payload needed to generate the reply you asked for.
- Limited device, app, and trial state needed to operate local usage limits and access control.
- Purchase and entitlement state received from Apple for subscriptions, passes, restores, and receipt validation.
- Support messages, diagnostics you choose to provide, and limited security or abuse-prevention logs.
3. How chats work in practice
- Veya is local-first. In the normal product flow, chat history is kept on the device.
- We do not keep your chats as a persistent cloud chat archive on our server.
- When you send a message, the message text still passes through our backend and AI providers to generate the requested reply.
- Because of that architecture, Veya is more private than a cloud-stored chat product, but it is not an offline-only or zero-processing system.
4. Why we process information
We process information to generate requested replies, unlock paid access, operate free-trial and restore flows, restore eligible purchases, prevent abuse, maintain security, and keep the app and backend functioning properly.
5. Service providers and payments
Veya may rely on third-party hosting, infrastructure, observability, and AI providers to process submitted text and generate replies. In-app purchases, subscription billing, renewals, and restores are handled through Apple systems. We do not receive or store your full payment card details.
6. Retention and deletion
We retain information only for as long as reasonably necessary to operate the service, maintain security, document purchase events, comply with legal obligations, and handle support or abuse-prevention needs. Device-local chat history remains on your device unless you remove it yourself.
7. Your rights and requests
You may contact us regarding privacy questions, deletion requests, or data-related concerns. We may need enough information to verify the request and understand which device, purchase, or support context is involved.
8. Contact and policy changes
Privacy and legal questions can be sent to support@glimio.app. We may update this policy when the product, infrastructure, billing model, or legal requirements change. The latest version will remain published on this page.